FACING ISSUE WITH YOUR PRINTER ?
FACING ISSUE WITH YOUR PRINTER ?
If your Xerox printer is showing as offline, it may prevent you from completing important print jobs. Fortunately, this issue is usually easy to fix. The offline error commonly occurs due to network problems, incorrect printer settings, outdated drivers, or loose cable connections. Here's a quick and user-friendly guide to help you get your Xerox printer back online.
Start by checking the physical connections. Ensure all cables are securely connected and that the printer is powered on. If you're using Wi-Fi, make sure the printer and computer are connected to the same network. Restart both your printer and router to refresh the network connection.
Next, go to your computer’s printer settings and confirm that the Xerox printer is set as the default device. Make sure "Use Printer Offline" is not enabled. On Windows, you can find this option in Settings > Devices > Printers & Scanners. Select your Xerox printer and click on Open Queue, then uncheck Use Printer Offline if enabled.
Updating drivers can also resolve the problem. Visit the official Xerox support website and download the latest drivers and firmware for your printer model. If using a USB connection, try switching ports or replacing the cable.
For network-based printers, assigning a static IP address may help maintain stable connectivity. You can also run the Windows Printer Troubleshooter to automatically detect and fix common issues.
After completing these steps, your Xerox printer should return to online status. If the issue persists, contacting Xerox support is recommended for further assistance.
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