Ricoh Printer Code Error and Messages

Ricoh printers sometimes stop working because of internal software glitches or hardware parts that get stuck. These problems show up as specific codes on your printer screen. You might see a mechanical failure that stops a print job or a paper jam that blocks the path of the sheets. Sometimes the printer just needs new ink or a quick reset to get back to normal. If you do not handle these issues, your machine might stay locked or even get damaged over time.

How to Fix System Error (XXXX)

This is a frequent mechanical issue that happens during a busy print job. It usually means the printer’s internal parts had a small timing slip. To fix errors messages on Ricoh when this code appears, follow these steps:

1. Turn the power switch to the off position.
2. Pull the power cord out from the wall outlet or the back of the machine.
3. Wait for at least two minutes to let the internal memory clear.
4. Plug the cord back in and turn the printer on again.

Clearing a Paper Jam in Tray 1

The “Paper Jam in Tray 1” alert means paper is jammed where it first enters the printer. This often happens if the paper is dusty or not lined up right.

• Switch off the printer, then remove the power cable.
• Slide the paper tray completely out of the machine.
• Take all the paper out of the tray and put it on a flat surface.
• Check for any small ripped pieces of paper inside the tray slot and remove them.
• Fan the stack of paper and place it back into the tray neatly.
• Slide the tray back in, reconnect the power, and try to print a test page.

Fixing Ppr Misfd: Guide Bd/Remove Paper

This specific Ricoh Code Errors alert means the paper is stuck deeper inside the guide board. You will need to look at the back of the printer to reach this area.

1. Find the duplex unit on the back of the printer and lift the side levers to unlock it.
2. Pull the duplex unit away from the machine carefully. Do not touch the metal pins on the unit.
3. Look for the guide board tabs and slide them toward the middle to open the panel.
4. If paper appears on the belt, slowly rotate the green feed wheel to clear it.
5. Gently pull the paper out with your fingers.
6. Snap the guide board shut and slide the duplex unit back into its place.
7. Lock the levers back down to secure everything.

Replacing Ink KCMY Cartridges

The "Replace Ink" message tells you that one or more of your color tanks are empty. If you see this, you need to swap the old tanks for new ones to keep the colors looking bright.

• Disconnect the power cord for safety.
• Open the front right door of the printer.
• Look at the cartridges and pull out the ones that are empty.
• Grab your new cartridges and check the labels.
• Slide the new tanks into the slots starting from the left side: Black, Cyan, Magenta, and then Yellow.
• Push each cartridge until you hear a click or see it sit firmly in the slot.

• Close the front door firmly and turn the power on again.