FACING ISSUE WITH YOUR PRINTER ?
FACING ISSUE WITH YOUR PRINTER ?
If you've been using a Xerox Printer in your home or office, you're probably no stranger to the frustrating message: "Xerox Printer Job Stuck in Queue." This is one of the most common Xerox print queue problems, and while it can be annoying, it's usually easy to fix with the proper steps. Whether you're dealing with an old document that refuses to cancel or a print job stuck in the queue that won't let new print jobs through, the solution is more straightforward than it looks. This guide is tailored for U.S.-based users to help troubleshoot and resolve the issue quickly with no advanced technical skills required.
The Xerox print queue serves as a holding area for documents awaiting printing. When the Printer is busy, every new job is lined up in this queue until it's the document's turn to print. However, issues like software glitches, corrupted documents, or driver errors can cause a Printer job to get stuck in the queue, freezing the entire queue and blocking further printing. In many cases, the Printer shows a job as "deleting" without actually removing it.
To clear the Xerox print queue, start by opening the Control Panel on your Windows computer. Go to Devices and Printers, right-click on your Xerox Printer, and click "See what's printing." Select all print jobs and cancel them. If a print job stuck in queue doesn't go away, you'll need to reset the spooler. Press Windows + R, type services.msc, and hit Enter. In the Services window, locate Print Spooler, right-click it, and select Stop. Once stopped, go to C:\Windows\System32\spool\PRINTERS and delete all files in the folder. Return to the Services window and restart the Print Spooler. This clears out any residual data, causing Xerox Printer Job Stuck in Queue issues.
If the issue persists even after clearing the queue and restarting the spooler, configuring a standard TCP/IP port can help resolve the issue. Go to Devices and Printers, right-click your Xerox Printer, and select Printer Properties. Click on the Ports tab and choose Configure Port. If you see a WSD port, create a new Standard TCP/IP Port instead. In the settings, select LPR Protocol, enter "lp" as the queue name, and uncheck both LPR Byte Counting Enabled and SNMP Status Enabled. Save the settings and close the window. These steps often resolve persistent Xerox print queue problems that aren't fixed by basic methods. However, if you're not comfortable making these changes, it's best to reach out to professionals like All Printer Setup for remote support and expert guidance.
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This usually happens due to a corrupted print job, a paused printer spooler, or software conflicts. Restarting the spooler or clearing the queue often fixes it.
Go to Control Panel > Devices and Printers, right-click your Xerox printer, select "See what’s printing," and cancel all jobs to clear the queue.
Common causes include driver issues, interrupted network connections, or print spooler errors that prevent documents from printing correctly.
Open the Run dialog (Windows + R), type services.msc, stop the Print Spooler service, delete files in the spool folder, then restart the service.
