Brother Printer Stuck on “Preparing Setup”? Here’s Why

What Causes the “Preparing Setup” Issue on Brother Printers?

Is your Brother printer frozen on the “Preparing Setup” screen? You're not alone! This common issue often pops up during initial setup or after updating software. Don’t panic—your device likely needs a quick tweak, not a replacement. Let’s walk you through easy ways to fix it!

One of the major causes of this issue is unstable Wi-Fi, outdated firmware, or incomplete driver installation. First, ensure your printer is connected to a strong and stable network. Restart both the printer and your router, then try reconnecting. If that doesn’t work, check for the latest firmware on the Brother support page and update using a USB connection if the screen remains stuck.

Another solution is to uninstall and reinstall the printer drivers on your computer. Use the official setup tool and avoid third-party drivers. Also, make sure no pending print jobs are stuck in the queue!

If you're connecting via USB, test with a different port or cable. For wireless users, resetting network settings on the printer often resolves setup conflicts.

Still stuck? A factory reset might help, but only after backing up any custom settings.

✔ Quick Fix Summary:

• Restart the printer and Wi-Fi

• Update firmware

• Reinstall official drivers

• Reset network or factory settings

Need help? Drop a message—we’re happy to guide!

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