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How to Resolve Brother Printer Not Recognized via USB

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Steps to Fix USB Detection Issues

If your Brother printer is not recognized via USB, it can prevent you from printing and disrupt your workflow. This issue often stems from faulty USB connections, outdated drivers, or improper configuration. Start by checking the USB cable and port—ensure the cable is undamaged and securely connected to both the printer and computer. Try a different USB port or cable to rule out hardware failure.

Next, restart both your computer and printer. Power cycling can resolve minor communication issues between devices. Make sure the printer is turned on and not in sleep mode. If your computer still doesn’t detect the printer, go to Device Manager and look for any unrecognized or flagged devices. Uninstall any problematic drivers and reinstall the latest printer software from the official Brother support website.

Ensure that the USB port is enabled in the printer’s settings, and if using a USB hub, connect the printer directly to your computer. Also, verify that no other printer programs or background tasks are interfering with the connection.

On Windows, run the Printer Troubleshooter from the Settings menu. If the printer is still undetectable, consider resetting the printer to factory settings and performing a fresh installation.

For Mac users, remove the printer from the Printer & Scanners settings and re-add it via USB.

Following these steps will usually fix USB recognition issues and restore seamless printing. If the problem continues, contacting Brother support may be necessary for further assistance.

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