How to Fix Brother Printer Error Code TS-02 in Easy Steps?

Brother printers are known for their reliability and performance, but like any electronic device, they can sometimes run into technical errors. One common issue that frustrates users is the Brother Printer Error Code TS-02. This error typically indicates a Wi-Fi connection problem between your printer and the wireless router.

The good news? It's easy to fix this issue at home without needing professional help. In this detailed guide, we'll walk you through step-by-step solutions to resolve the TS-02 error and get your Brother printer working again.

What Does Brother Printer Error Code TS-02 Mean?

When your printer displays Error Code TS-02, it simply means that the printer cannot detect the wireless router or access point.

In simple words, your Brother printer and your Wi-Fi router are not communicating correctly.

This issue generally occurs due to:

• Incorrect Wi-Fi settings or network credentials.
• The router is too far from the printer.
• Temporary network glitches.
• Weak or unstable internet connection.
• Incorrect SSID (Wi-Fi network name) or password.
• Router firmware or IP conflict issues.

Common Symptoms of Error Code TS-02

Before fixing the problem, let's identify the common signs that confirm it's a TS-02 error:

• The printer screen displays the "TS-02" error code.
• The printer fails to connect to the Wi-Fi network.
• The wireless LED light keeps blinking or turns off.
• You can print via USB, but not wirelessly.
• The Brother iPrint&Scan app or PC shows "Printer Offline."

If these symptoms sound familiar, don't worry — follow the steps below to get it fixed in minutes.

Step-by-Step Guide to Fix Brother Printer Error TS-02

Below are some easy and effective troubleshooting steps to resolve the issue quickly.

Step 1: Check Your Wireless Network Connection

The first step is to ensure that your Wi-Fi router is working correctly and that other devices can connect.

Checkpoints:

• Ensure your internet is active and working on your phone or laptop.
• Make sure the router is powered on and broadcasting the Wi-Fi signal.
• The printer and router should be in the same room or within 10–15 feet distance.

If your other devices connect to Wi-Fi successfully, move to the next step.

Step 2: Verify the SSID and Password

The SSID (network name) and Wi-Fi password must match exactly as configured on your router.

How to check:

1. On your router, note down the Wi-Fi name (SSID) and password (usually printed on the back or bottom of the router).
2. On your printer, navigate to Network Settings → WLAN → Setup Wizard.
3. Select your network name carefully.
4. Enter your Wi-Fi password correctly (case-sensitive).

Tip: Many users accidentally select a guest network or a different frequency (2.4GHz vs 5GHz). Brother printers usually connect better with 2.4GHz networks.

Step 3: Reconnect the Brother Printer to Wi-Fi

If you've recently changed your Wi-Fi password or router, you'll need to reconnect your printer manually.

Steps:

1. On your printer's control panel, go to Menu → Network → WLAN → Setup Wizard.
2. The printer will search for available networks.
3. Choose your network from the list.
4. Enter the correct Wi-Fi password.
5. Press OK and wait for the printer to connect.

Once connected, you'll see a "Connected" message on the screen, or the Wi-Fi light will turn solid.
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